PowerStop Terms & Conditions
PowerStop – Trusted by Drivers
Powerstop
These Terms and Conditions (“Agreement”) govern the use of the PowerStop website and the purchase of any products or services from PowerStop Brakes. By accessing, browsing, or using the PowerStop website or making a purchase, you agree to comply with these Terms and Conditions. Please read this Agreement carefully before using our website or placing an order. If you do not agree to these Terms and Conditions, please refrain from using our website.
1. Acceptance of Terms
By using the PowerStop website, placing an order, or creating an account, you agree to be bound by the terms and conditions set forth in this Agreement. We reserve the right to update or change these Terms and Conditions at any time, and we encourage you to review this page periodically for any updates. Any changes to these Terms and Conditions will be posted on this page, and the changes will be effective as of the date of posting.
2. Privacy Policy
At PowerStop, we respect your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information. By using the website and purchasing products, you consent to our collection and use of your information as outlined in our Privacy Policy.
3. Product Availability
We make every effort to ensure that the products displayed on our website are available. However, product availability is subject to change and may vary due to stock levels, manufacturer availability, or other unforeseen circumstances. We reserve the right to limit the quantity of any product purchased, and we may refuse or cancel any orders at our discretion.
If a product you ordered is out of stock or unavailable, we will notify you as soon as possible. In such cases, we will either offer a replacement, a refund, or keep you informed about the estimated restock date. PowerStop cannot guarantee that a product will remain in stock once it is added to your cart.
4. Pricing and Payment
All prices listed on the PowerStop website are in U.S. dollars, unless otherwise specified, and are subject to change without notice. PowerStop reserves the right to adjust prices based on market conditions, inventory levels, or promotions.
Payment is due at the time of purchase. PowerStop accepts various forms of payment, including major credit cards (Visa, MasterCard, American Express, and Discover), PayPal, and other secure payment methods. By submitting your order, you authorize us to charge the total order amount to your chosen payment method.
Please note that all applicable sales tax, shipping, and handling charges are additional and will be added to the total cost of your order. Taxes will be calculated based on the shipping address provided during checkout.
5. Shipping and Delivery
PowerStop offers shipping to various locations, including the U.S. and international destinations. Shipping rates and delivery times will be calculated during checkout based on your location and chosen shipping method.
We make every effort to ship orders promptly, but PowerStop cannot guarantee exact delivery dates. Delivery times may vary due to factors beyond our control, such as weather conditions, shipping carrier delays, or customs processing (for international orders). We are not responsible for any delays that occur after your order has been shipped.
In the event that a product is undeliverable due to an incorrect address or other issues, the customer is responsible for any additional shipping costs incurred. If you believe your order was not delivered as promised, please contact PowerStop Customer Service for assistance.
6. Returns and Exchanges
If you are not satisfied with your PowerStop purchase, we accept returns and exchanges under the following conditions:
The item must be returned within 30 days of the original purchase date.
The product must be unused, in its original packaging, and in resalable condition.
You must provide proof of purchase (e.g., order confirmation or receipt).
Please note that shipping charges for returns or exchanges are non-refundable, and the customer is responsible for the cost of returning the product. In the case of a defective or incorrect product, PowerStop will cover the cost of return shipping.
To initiate a return or exchange, please contact PowerStop Customer Service for a return authorization and further instructions.
7. Warranty
PowerStop offers a limited warranty on its products. The warranty period varies by product and is outlined in the product’s warranty information. This warranty covers defects in materials or workmanship under normal use for the specified period. It does not cover damage resulting from misuse, improper installation, or external factors such as accidents or environmental conditions.
If you believe your product is defective and falls within the warranty period, please contact PowerStop with proof of purchase and details of the issue. If a product is deemed defective, PowerStop will either repair or replace it, at our discretion.
8. Limitation of Liability
To the fullest extent permitted by applicable law, PowerStop shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website, products, or services. This includes, but is not limited to, damages for loss of profits, goodwill, or data, even if PowerStop has been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or relating to this Agreement or the use of our website is limited to the total amount paid by you for the product or service involved in the dispute.
9. Governing Law and Dispute Resolution
This Agreement is governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising out of or related to this Agreement shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
By using this website and purchasing products, you agree to arbitrate any claims, and you waive any right to a trial by jury or class action.
10. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, or if you need assistance with a purchase, return, or warranty claim, please feel free to contact PowerStop Customer Service at:
Email: CustomerSupport@PowerStop.com
Questions
What are PowerStop Brakes?
PowerStop Brakes are high-performance brake kits designed to offer superior stopping power, reduced brake fade, and a quieter, cleaner braking experience. They include carbon-fiber ceramic brake pads and drilled/slotted rotors for improved performance.
Yes, PowerStop Brakes are designed for direct fit installation, meaning you don’t need to make any modifications to your vehicle. The kits come with everything you need for a straightforward installation process.
Yes, PowerStop’s Z23 Evolution Sport carbon-fiber ceramic brake pads produce significantly less brake dust compared to traditional brake pads, keeping your wheels cleaner for longer and reducing the need for frequent cleaning.
PowerStop Brakes offers brake kits for a wide range of vehicles, including trucks, SUVs, and cars. You can check compatibility on the PowerStop website by entering your vehicle’s make, model, and year or by using their vehicle application guide.
Drilled rotors help with heat dissipation by allowing air to circulate through the holes, reducing brake fade. Slotted rotors remove debris and gas buildup, ensuring better contact between the brake pads and rotors for consistent braking performance.
Yes, PowerStop Brakes are designed to withstand extreme driving conditions, such as towing, off-roading, and heavy braking. Their rotors and ceramic pads are built to handle high heat, providing consistent performance even under stress.
The longevity of PowerStop Brakes depends on driving habits, vehicle weight, and conditions. On average, PowerStop Brakes last longer than stock brake components due to their high-carbon rotors and durable ceramic pads, offering extended wear life.
Yes, PowerStop Brakes come with a 3-year/36,000-mile warranty for Z23 and Z36 kits. This warranty covers manufacturing defects and ensures you can rely on the durability of the brake components for years of safe driving.
Yes, PowerStop Brakes are excellent for daily driving. Their Z23 Evolution Sport pads offer a balance of high-performance and everyday comfort, providing smooth braking with reduced dust and quieter operation, making them ideal for daily commutes.
Absolutely! PowerStop’s Z36 Truck & Tow Brake Kits are specifically designed for vehicles that tow heavy loads. They offer enhanced stopping power to handle the increased weight of towing, ensuring your safety while pulling trailers, boats, or other large loads.
