Powerstop Privacy Policy
PowerStop – Trusted by Drivers
Powerstop
1. Information We Collect
- Personal identification information, such as your name, email address, phone number, shipping and billing addresses, and date of birth;
- Payment information, including credit/debit card details, bank account information, and payment preferences (processed through trusted third-party payment processors);
- Account information, such as your username, password, order history (including purchased Powerstop brake products), and product preferences;
- Vehicle information, including make, model, year, VIN, and braking system details, to help you find the right brake pads, rotors, or kits for your vehicle;
- Communications with us, such as emails, chat logs, customer service inquiries, and feedback about our braking products or services.
2. How We Use Your Information
- Process and fulfill your orders for Powerstop braking products, including verifying payment details, arranging shipping, providing order updates, and processing product registrations;
- Manage your account, including accessing order history, updating personal details, processing returns or exchanges for brake components, and assisting with product warranty claims;
- Improve our Services and product offerings, such as developing new brake pad formulations, optimizing brake rotor designs, or enhancing Website functionality based on usage data and customer feedback;
- Personalize your experience, such as recommending Powerstop products (e.g., performance brake kits, ceramic brake pads) based on your vehicle information and purchase history;
- Communicate with you, including sending order confirmations, shipping notifications, braking system maintenance tips, customer service responses, and promotional offers related to braking products (you may opt out of promotional communications at any time);
- Protect against fraud, unauthorized access, and other security risks—including verifying the authenticity of Powerstop product registrations—to ensure the safety of your information and our Services;
- Comply with legal obligations, such as tax requirements, product safety regulations, and law enforcement requests related to braking product sales.
3. Disclosure of Your Information
- Payment processors (e.g., Visa, Mastercard, PayPal) to process transactions securely for your Powerstop braking product purchases;
- Shipping and logistics providers (e.g., FedEx, UPS) to deliver your brake pads, rotors, or kits safely and on time;
- IT service providers who maintain our Website, host data, and provide cybersecurity services to protect your information;
- Marketing partners (only with your consent) to send targeted offers related to Powerstop braking products, vehicle maintenance, and automotive performance upgrades;
- Authorized Powerstop dealers and service centers to assist with product installations, repairs, warranty claims, and local support for your braking system.
4. Data Security
5. Your Rights and Choices
6. Children’s Privacy
7. Changes to This Privacy Policy
8. Contact Us
Questions
What are PowerStop Brakes?
PowerStop Brakes are high-performance brake kits designed to offer superior stopping power, reduced brake fade, and a quieter, cleaner braking experience. They include carbon-fiber ceramic brake pads and drilled/slotted rotors for improved performance.
Yes, PowerStop Brakes are designed for direct fit installation, meaning you don’t need to make any modifications to your vehicle. The kits come with everything you need for a straightforward installation process.
Yes, PowerStop’s Z23 Evolution Sport carbon-fiber ceramic brake pads produce significantly less brake dust compared to traditional brake pads, keeping your wheels cleaner for longer and reducing the need for frequent cleaning.
PowerStop Brakes offers brake kits for a wide range of vehicles, including trucks, SUVs, and cars. You can check compatibility on the PowerStop website by entering your vehicle’s make, model, and year or by using their vehicle application guide.
Drilled rotors help with heat dissipation by allowing air to circulate through the holes, reducing brake fade. Slotted rotors remove debris and gas buildup, ensuring better contact between the brake pads and rotors for consistent braking performance.
Yes, PowerStop Brakes are designed to withstand extreme driving conditions, such as towing, off-roading, and heavy braking. Their rotors and ceramic pads are built to handle high heat, providing consistent performance even under stress.
The longevity of PowerStop Brakes depends on driving habits, vehicle weight, and conditions. On average, PowerStop Brakes last longer than stock brake components due to their high-carbon rotors and durable ceramic pads, offering extended wear life.
Yes, PowerStop Brakes come with a 3-year/36,000-mile warranty for Z23 and Z36 kits. This warranty covers manufacturing defects and ensures you can rely on the durability of the brake components for years of safe driving.
Yes, PowerStop Brakes are excellent for daily driving. Their Z23 Evolution Sport pads offer a balance of high-performance and everyday comfort, providing smooth braking with reduced dust and quieter operation, making them ideal for daily commutes.
Absolutely! PowerStop’s Z36 Truck & Tow Brake Kits are specifically designed for vehicles that tow heavy loads. They offer enhanced stopping power to handle the increased weight of towing, ensuring your safety while pulling trailers, boats, or other large loads.
